Shipping & Returns

All ComStar Pure Lye® is shipped from our ComStar facilities in College Point, New York . We use both USPS and UPS as our main carriers. USPS is the most economical and will ship to PO Boxes. We use UPS for all other addresses.

We provide real time shipping rates and automated tracking updates.

If you are looking to ship large/freight orders, please contact our fulfillment team.


ComStar will issue full credit on products returned due to defective manufacturing. No product will be
accepted for return without prior authorization from ComStar. A 15% restocking charge will apply on all non-defective
merchandise returned in full cases only. Please contact us.