Terms and Conditions

Prices in this catalog are subject to discounts (Multiplier) for wholesales, distributors and dealers. Prices and/or multipliers are subject to change without notice. The definition of end user refers to all service and maintenance technicians and professionals.


By ordering and accepting these terms you accept our HAZMAT Policy and waiver.

Case Quantities

All products will be shipped in full case quantities only.

Damages/shortages On Delivery

All damages and shortages at time of delivery must be noted on the freight bill and/or billĀ of lading. We can not honor any claims if not properly noted on paperwork. If any shortage occurs in any of our original cartons ComStar will make good on all issues.

Material Safety Data Sheets

Material Safety Data Sheets are provided on all initial orders, in the product descriptions and are available on our website www.comstarproducts.com or via phone 1-800-328-0142.

Orders placed by e-mail

To protect transactions secured by credit cards, we will confirm receipt of order via email or phone. No order is considered confirmed unless you receive a phone call or e-mail confirmation. Feel free to call customer service direct at 718-445-7900 or 1-800-328-0142.


All ComStar & IPC products are manufactured to the highest standard and are guaranteed to work as stated. If a product does not perform to your satisfaction, we will issue a credit or replace with merchandise of equal value. (Note: since plastic pipe cements and Furnace Cement have a one year shelf life, the guarantee for these products will extend for one year.)